A Facebook Messenger Bot is a program that simulates an actual conversation with a real person by automatically answering users' questions, and providing instant responses in Facebook Messenger. The chat with Facebook conversational bots is quite fast, making them ideal for customer support. However, oftentimes, Facebook chat bots are referred to as Facebook Messenger bots, and there s actually a reason for it. They work almost exactly like a live customer support agent. Here are some examples.
Answers Facebook Chat Bots The best chatbot examples are those that allow you to type in a question and get a pre-written response. This makes the bot more personal, and human interaction is important when trying to resolve a problem. For example, typing "my phone", "phone back" and "I am at a meeting" into a Facebook Chatbot can yield different responses, depending on the bot. This means that the best chatbot examples need to be written by someone who is a skilled programmer or software engineer.
Support Sales and Service As well as conversations on Facebook, bots can be used to help support sales and service. A sales and service chatbot for Facebook Messenger can provide help by suggesting new products or services that may be of interest. The bot can also track the sales and service of a business, and alert its staff if orders are running low. Chat bots are great because most people will want to talk to a real person when they are working on something, not a computer program.
Customer Experience Management Another great use for Facebook chat bots is for customer experience management. Bots are able to record customer information such as their name, address, and phone number. They can then use this information to send out mass messages and invitations to customer groups. These Facebook Messenger Chat Bots can automatically answer basic questions or add more depth to a customer's inquiry.
In addition to customer service, these bots can also help with product testing. Facebook has several product testing tools including a Marketplace where third-party testers can publish their products and receive feedback. Facebook can then use the information from the Marketplace to personalize the Facebook Messenger Bot. The customer service function of a Facebook chatbot can be used in order to make the bot more helpful to a user.
Welcome Mat A bot for Facebook that provides useful prompts to get you started is called the welcome mat. A user can start the welcome mat by typing the words "WELCOME!" into chat. In order to get the most out of your Facebook experience, it is important to have a welcome message. A good example of a Facebook welcome message would be "I'm new to Facebook and looking for some helpful information. Would you be kind enough to help me?".
Facebook Chat Bots can be helpful for a number of different functions. ChatBots are not just limited to chat applications, however. Many of the Facebook chat bots include features such as photo and video sharing, games, applications, and even trackers. The best way to get started with conversational Facebook Bots is to open a basic account and use a demo account. This will allow you to try out various features and see how they work with your Facebook profile.
Whether you are looking to use Facebook Chat Bots for fun or profit, it is important to keep in mind that the Bot can be activated for free, but you will not receive any actual value for your money unless you purchase a license for the bot. If you decide to get yourself a bot, it is always a good idea to consider purchasing a license so that you have the ability to unlock and modify your Bot according to your needs. Facebook Chat Bots can be a great way to expand your Facebook usage, and can really come in handy if you want to create exciting new Facebook applications.